The language you choose to communicate plays a vital role in your business development. After all, a universal language appeals to an individual’s head while a native language appeals to his heart. Here is a look at how enabling multi-lingual support for your taxi app improves your business.
Hindrances to business growth
Though English is widely spoken across the globe, not everyone can comprehend and speak English. The language barrier creates a huge void in the business space. It prevents entrepreneurs from reaching an international audience, thereby stopping them from expanding their commercial boundaries and achieving long-term business goals. Multilingual support is the best solution to break the ice and promote business opportunities in various parts of the world.
Improving taxi business with multi-lingual support
Building a taxi app for your on-demand taxi business does increase your online visibility. However, your responsibility does not stop here, especially when you want to attract new customers and establish your business in a foreign land. You need to internalize the app for different regions to facilitate ease of use for the local audience.
The possibility of operating a taxi app with regional languages makes way for your users to connect with the app so that they love to come back to it as and when they want to book taxis. As per a recent study, apps that support native languages experience 128% more app downloads. Higher user penetration means higher customer engagement which, in turn, boosts business revenue.
When it comes to the Tagmytaxi platform, the multi-lingual support is available for both the driver app and the passenger app. With this feature, you can give several language choices for your users. Once they choose a particular option, the content of the app appears in the corresponding language, making it easy to book and accept rides.
Want to improve customer engagement for your business with a taxi app supporting regional languages of your choice? Talk to our consultants today.