The on-demand taxi dispatch is simplified than ever before with the advent of taxi technology. We all wonder when one of its kind came to the market and amaze the industry. Now, it becomes a common thing. The taxi market is a highly competitive environment. Still, it has a greater potential for the start-ups. The only thing the business operator has to do is to get an on-demand taxi app. Buying an on-demand taxi booking app is very easy. The on-demand app development is flourishing alongside taxi economy. The on-demand taxi dispatch is made easy with the user-friendly applications. However, you need to check whether the application has the following features:
Easy to use
The interface must be simple for the users to book cabs with no hassles. The passengers should be enabled to book a cab in a few tabs. The login process must be simplified, and they should also be enabled to track their assigned vehicles. Besides, the on-demand taxi app should also have the feature to cancel the cab.
GPS-enabled tracking system
GPS plays a vital role in tracking location, especially in this app-driven business world. On-demand taxi app developers must consider enabling GPS system in the taxi-booking app. GPS will be helpful to find the location of the customers, track drivers when they are on the way to customer place or on the trip, find the best route to reach destination easily, and track passenger/driver when they are in an emergency situation.
Supportive payment gateway
The payment gateway is one of the must-have features of the on-demand taxi application. People find it more convenient if you allow them to pay through multiple modes. The world is now completely digitalized. So, the taxi app needs to be integrated with payment gateways to enable customers to pay through online, card, or wallet.
If you really want to improve your service, you need to get timely feedback from your passengers. Therefore, ensure your on-demand taxi application has a feedback option for your customers to rate your drivers so that you can understand your drivers’ behavior and address your customer concerns.
The taxi industry has witnessed several safety incidents in the recent years. As a way to safeguard passengers, the emergency button has been introduced into the taxi booking system. Safety of your passengers matters. So, make sure whether your application is enabled with the emergency button for your passengers to get support when they are in an emergency situation (accident, bad driver behavior, etc.).
Though on-demand app development is easy, you do not have to build yours to run the taxi business successfully. There are white-label applications available in the market. Adhere to one that has all the above-said features to do on-demand taxi dispatch eminently. The taxi market is wide. All you need to do is make use of the technology and get the most out of it as did the other business holders. Even if you are a start-up or an existing business player, you have a better opportunity here.