Why an on-demand delivery app is important for your business

On-demand services are the latest trend and many companies are already on the course of adopting an application that aids in generating higher revenues with simple and easy operations. In fact, according to Harvard Business Reports, the on-demand economy is attracting more than 22.4 million consumers annually in $57.6 billion spendings.

The on-demand delivery app lets you order something (literally anything) and make them available at your doorstep. Some of the prominent businesses that make use of the on-demand concept are:

  • Food industry
  • Courier and delivery services
  • Tow truck business
  • Shuttle services
  • Limo industry
  • Corporate shuttle
  • House cleaning services
  • Movers

Below mentioned are the salient features of on-demand delivery applications:

User-friendly

Convenience is the driving force of an on-demand business and so, user-friendliness is a prerequisite for every application. The on-demand app contains easy-to-use features that help customers to use the app without any difficulties, where orders or bookings happen in just a few taps.

The app can be customized based on the targeted audience, making it more reliable and convenient.

Live-tracking

This is an important feature as far as on-demand business is concerned. This on-demand app keeps both you and the customer informed about the delivery status – their location, ETA, etc. Having the option of sending push notification helps the admin in providing real-time insights to the customers about the order and delivery status.

Multiple payment gateways

When it comes to payment, providing multiple payment gateways would have a positive impact on your business. You give the choice of accepting payments through multiple modes, which gives a worry-free experience for the customers.

Review and rating system

Customer feedback plays a prominent role in the consumer decision-making process. This feature, mainly, is to enhance your service standards with the help of the feedback from your customers and fix any issues that could hinder your on-demand business.

Transparency

Once the customer signs up on the app, they can view their order status, booking history and payment related details. On the other side, the admin can have clear visibility of all the customer-related information and order status that could help them in providing better customer service.

Besides being transparent, the data and information are kept confidential that make the customers feel secure in using the on-demand delivery app and services.

The revenue of the on-demand app industry was $14 billion back in 2014 which is expected to reach the heights of $335 billion by the year 2025. The need for an on-demand delivery app is rapidly increasing, irrespective of the industry, as people are slowly focussing towards on-demand services for their day-to-day procurements.

Tagmytaxi is one such platform that offers the best functionalities needed for an on-demand delivery app. Need to digitize your on-demand business? Talk to us today.

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